🔁 Exchange & Refund Policy

Aapki satisfaction hamari priority hai — 100% guarantee.

Hum chahte hain ke aap bilkul khush rahein. Agar koi masla ho to neeche di gayi policy padhein.

⏱️ 15-Day Return Window

Delivery ke 7 din ke andar return ya exchange request kar sakte hain. Uske baad request accept nahi hogi.

📦 Return Karne Ka Tareeqa

  1. Humse Contact Us page ya WhatsApp 03024267941 par rabta karein aur Order Number batayein.
  2. Hamare team member aapko return address aur instructions denge.
  3. Parcel apne paas se ship karein — shipping cost aapko uthani hogi (defective items ke ilawa).
  4. Parcel hamare paas pahunchne ke baad team 2-3 business days mein verification karegi.
  5. Verification ke baad refund original payment method par process hoga.

✅ Return Eligible Items

  • Item original condition mein ho (unused, unopened packaging)
  • Defective ya damaged item received hua ho
  • Wrong item deliver hua ho

❌ Non-Returnable Items

  • Istemal shuda (used) items
  • Perishable ya hygiene products
  • Sale / clearance items
  • 7 din ke baad ki request

💰 Refund Timeline

Verification ke baad refund 5-7 business days mein original payment method par wapas aa jayega.

Koi sawaal? Humse rabta karein ya WhatsApp karein: 03024267941 — hum jald jawab denge!